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The rise of challenger banks in Africa.

9 th June 2022

Target Geography: Africa (French)

Event Overview

As the banking space and digital landscape continue to transform, challenger banks and neo-banks are well positioned to meet changing customer needs, being able to provide personalized and efficient banking services often at lower cost. The pandemic, along with the acceleration of technologies, has heightened the need for financial institutions to deliver exceptional performance of their banking services by moving away from purely traditional banking operations.

Challengers and neo-banks, as well as “disruptive” players in the industry, have the advantage of being able to launch savvy digital offers and serve specific markets with innovative services.

This does not mean the end of the road for large financial institutions. In fact, it offers banks the opportunity to use their vast resources and experience in the marketplace, as well as their experience serving a large and diverse customer base, to meet unique customer and industry demands while becoming more agile and competitive.

During this virtual roundtable, Temenos and some of our respected industry players will provide insight into the transformation of the African banking sector, how a digital approach is the future of banking and how they can adapt their offers to remain competitive.

Our Speakers

Ralph Edwards

Mr. Zakaria Guessous

Senior Consultant OSG, Temenos

Virtual Boardroom Agenda

10:00 – 10:05 GMT+1
Introduction and welcome
Introduction and welcome – Arthur Engamba, Head of French Speaking Africa, Temenos
10:05 – 10:30 GMT+1
Banking trends, challenges, customer expectations and catalysts – Zakaria Guessous, Senior Digital Banking Consultant, Temenos

Marvin McKinney
Zakaria Guessous

Senior Digital Banking Consultant, Temenos

10:30 – 11:00 GMT+1
Interactive Panel Discussion
Feedback from a challenger bank
11:00 – 11:20 GMT+1
Questions & answers
Questions, answers and closing remarks – Arthur Engamba, Head of French Speaking Africa, Temenos

About Temenos

What we do
Temenos AG (SIX: TEMN) is the world’s leader in banking software. Over 3,000 banks across the globe, including 41 of the top 50 banks, rely on Temenos to process both the daily transactions and client interactions of more than 500 million banking customers. Temenos offers cloud-native, cloud-agnostic and AI-driven front office, core banking, payments and fund administration software enabling banks to deliver frictionless, omnichannel customer experiences and gain operational excellence.

Why we do it
Temenos software is proven to enable its top-performing clients to achieve cost-income ratios of 26.8% half the industry average and returns on equity of 29%, three times the industry average. These clients also invest 51% of their IT budget on growth and innovation versus maintenance, which is double the industry average, proving the banks’ IT investment is adding tangible value to their business. For more information,

What makes us different
Temenos provides the widest range of banking capabilities covering all banking sectors, front to back, with regional models in 150+ countries. The software embeds patented explainable AI available as a service that can be added to increase personalization and efficiency. By using new banking services, the clients can scale instantly, and manage usage and service health all at a click of a button. Temenos has 10 years of experience in providing SaaS solutions to banks means that we understand how to manage change safely and efficiently. Open APIs and low-code extensibility frameworks allow for new capabilities to be added quickly and continuously updated.

Profile of Attendees



Heads of Payments

Payments Architects

Heads of Transaction banking

Head of Corporate Banking

Head of Cash Management

Head of IT