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CXO Roundtable - Enhancing Customer Experience with Dynamic AI agents

29th March 2022

Geography Of Focus: UAE & KSA

Event Overview

DGlobal enterprises are realizing that they need to keep their customers engaged in order to grow their business sustainably; by winning customers again; month-on-month. Did you know that over 70% of CX leaders struggle to design projects that increase customer loyalty and achieve results? Having a solid customer experience strategy means crafting messages that are meaningful. Messages that engage its recipients on a regular basis, creating an exceptional experience that exceeds expectations.

To keep up with the growing consumer demands and the rising inflow of inquiries, automation is key. Dynamic AI agents are proving to be extremely beneficial. Yellow.ai is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers – through conversational AI over messaging and voice.

Yellow.ai’s trusted Customer Experience Platform empowers companies to build unique personal relationships at scale with customers around the globe.

Join us for an virtual 1-hour exclusive boardroom session on 29th March, 2022 at 2PM GST with your industry peers to see how Dynamic AI Agents/Advance virtual assistants are helping enterprises deliver human-like interactions that boost customer satisfaction at scale. We are trusted across 70+ countries by 1000+ enterprises including Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, and Arabian Radio Network to name a few.

Our Speakers

Ralph Edwards

Ms. Vartika Verma

Global VP of Marketing, Yellow.a

Ralph Edwards

Mr. Ganesh Srinivasan

Director of Product Marketing - Yellow.ai

Virtual Boardroom Agenda

12:00 – 12:10 PM
Introduction and welcome
Welcome note by Cogent
12:10 – 12:40 PM
12:40 – 01:00 PM
Live Demonstration
01:00 – 01:20 PM
Interactive Q&A session with our CX experts
01:20 – 01:30 PM
Q & A, Survey & Closing Remarks

About Yellow.ai

What we do
Yellow.ai is the world’s leading next-gen Total Experience Automation Platform, that aims to make every conversation fulfilling and delightful for your customers and employees. The platform is trusted across 70+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code bot builders. Recognised by Frost & Sullivan, Gartner, IDC, and G2 crowd as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Profile of Attendees



Heads of Payments

Payments Architects

Heads of Transaction banking

Head of Corporate Banking

Head of Cash Management

Head of IT